All our guests entering Istanbul Sabiha Gökçen International Airport Terminal buildings will be subjected to security check and baggage control at security points by our authorized personnel in accordance with "National Civil Aviation Security Program - Annex 20".
Passengers arriving early to Istanbul Sabiha Gökçen Airport may leave their baggage, to the Left Baggage Office in the Terminal Building Arrivals Level, International Arrivals hall per charge.
To contact Left Baggage office please dial +90 216 588 88 02.
Luggage packing unit
Two Luggage packing units serve to all our guests at Terminal Building Departures level. If you think your luggage is not appropriately packaged or is unprotected you can use luggage packing unit service.
On arrival, if your baggage does not appear or is damaged, there is no need to hassle; on applying to the Left Baggage Office or Ground Handling Staff, they shall make the necessary arrangements for you.
What you have to do is, just to give the correct details (the type, size, and color). The International Baggage Recovery System shall be tracking down your baggage.
If you are a member of an exclusive airline program or arrangement, do not forget to mention this on applying.
Baggage tracking on the average, for the domestic flights could take at least a month; while for the international flights could take upto three months. In case the baggage is not being recovered, you can ask for compensation. The compensation is paid on the weight, rather than the value.
For airline companies served by Çelebi Ground Handling
Çelebi Lost&Found Office
Domestic flights office phone : +90 216 588 51 65
International flights office phone : +90 216 588 65 57
e-mail : email@example.com
Pegasus Ground Handling Lost&Found Office
Domestic flights office phone : +90 216 588 88 64
International flights office phone : +90 216 588 88 65
For airline companies served by TGS Ground Handling
TGS Lost&Found Office
Domestic flights office phone : +90 216 588 89 32
International flights office phone : +90 216 588 89 26
For Turkish Airlines and Anadolujet passengers +90 212 463 65 19
e-mail : firstname.lastname@example.org
For items lost in the Terminal areas, please contact Airport Lost Property, operated by ISG Terminal Management. The office is located at the Departures Level (public area), Domestic Information Desk and operates between 08:00 and 17:00 hours.
For items lost in the terminal please send an email with a detailed description of the item (form, size, color, material..), and an indication of when and where it was lost to the Lost Property office.
Lost Property Office e-mail address email@example.com
After receiving your e-mail you will be informed in maximum 2 work days.
Porter services come to the rescue of our guests on those occasions when baggage trolleys aren’t big enough to carry all that a passenger needs to carry. Attendants are ready to serve who are in need of porter services at the terminal entrances. The porter service is a paid service.